Primary Source of Content: FYI (For Your Improvement) by Kon Ferry Link: https://www.kornferry.com/
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Lessons
Course
Conflict Management
Organizations are made up of diverse people with differing opinions and competing interests. Therefore, conflict is a natural part of organizational life. Handled badly, conflict can disrupt productivity and damage relationships. However, if handled well conflicts are opportunities for collaboration and resolving issues. This short course will introduce you to managing conflict effectively.