Relating openly and comfortably with diverse groups of people.
Interpersonal savvy is an essential part of getting things done within organizations. They key is getting along with all kinds of people is to hold back or neutralize personal reactions and focus on others first. Being savvy is working from the outside in. It involves having a range of interpersonal skills and approaches and knowing when to use what with whom. Customers, senior leaders, peers, external stakeholders, direct reports. All of these relationships deserve respect, authenticity and care. A welcoming demeanor puts other people at ease and sets the stage for smooth, productive interactions. Being warm, pleasant, gracious, considerate and diplomatic. Approachable and friendly, attentive to others’ perspectives. All are qualities of relating effectively to fellow human beings. When relationships are approached in a flexible and “others-oriented” way, you accomplish results while establishing goodwill and leave others interested in working with you again.
In Organizations, real power and energy is generated through relationships. The patterns of relationships and the capacities to form them are more important than tasks, functions, roles, and positions.
Margaret Wheatley – American writer and management consultant
Primary Source of Content: FYI (For Your Improvement) by Kon Ferry
Link: https://www.kornferry.com/
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