Great things can happen when people are engaged. The role of a leader involves understanding activities which increase engagement levels and focuses on building these areas. Engaged employees are more productive because their work behavior is energized, focused, and more aligned to the needs of the organization. Retention rates of engaged employees are higher because they are challenged by their work in the context of a supportive environment with a caring, encouraging and empowering boss. They feel appreciated, listened to, and supported. Engaged employees care about things that best serve the organization. They view the organization’s problems as their own. They take personal responsibility for the success of the organization and go the extra mile. But people are different. What triggers their engagement and keeps it high differs considerably. Engaging everyone takes a varied approach, so leaders need to adapt to individuals differently. A leader’s role is find out what makes people tick so that he/she can engage them and keep them engaged.
Primary Source of Content: FYI (For Your Improvement) by Kon Ferry
Link: https://www.kornferry.com/
