OutcomesBy the end of the course, learners will be familiar with the following:
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Level: | NA | ||
| Duration: | 2 hours | |||
| Pre-requisites: | NA | |||
| What’s next: | NA | |||
Course
E-mail Etiquette
Most of us know how to use e-mail, nevertheless, when the etiquette followed while e-mailing goes wrong, things get awry. Communication via an e-mail requires both respect and common sense as much as oral communication. The same respect and professionalism expected from others to is also crucial in written communications. Just like written letters, telephone conversations, and face-to-face speech, e-mail is guided by etiquette. Mutual respect and common sense prevail in order to guide us in all forms of communication. Hence, it is vital to follow the rules of good communication to make sure not just th content is right, but even the email etiquette followed is right.