| Outcomes
By the end of the course, learners will be able to:
|
Level: | NA |
| Duration: | 11 Hours | |
| Pre-requisites: | Classification techniques | |
| What’s next: | Customer Lifecycle Management Classification: Level 01 |
Course
Customer Churn Management
Churn management is the art of identifying the valuable customers, who are likely to churn from a company and executing proactive steps to retain them. This problem space explains the prediction of churn customers through risk assessment and the proactive retention measures taken towards winning back those customers.